Who we are
How your information is used
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
1. To process your order, to provide after sales service (we may pass on your details to another organisation to supply/ deliver products or services you have purchased and/ or to provide after- sales service.
2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in or opt out.
We may need to pass on the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing emails for us. Third parties will not be allowed to use your personal details for their own purposes.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administrative expenses to the contact address.
Terms and Conditions
In these conditions:
“Conditions”- means these Conditions of Sale
“Contract”- means the Contract for the sale of Goods between the Seller and the Customer incorporating these Conditions;
“Customer”- means the person, firm or company buying Goods from the Seller
“Goods”- means the items (and services) being supplied to the Customer by the Seller;
“Seller” means Jill Phillips.
Formation Of Contract
These Conditions are the only terms and conditions on which the Seller contracts for the supply of Goods and they are incorporated in all Contracts entered into by the Seller
These Conditions may only be varied in writing signed by a duty authorised representative of the Seller
Unless otherwise stated in the Contract, the prices payable for Goods shall be in the relevant price in the Seller’s published price list current at the date of delivery of the Goods.
Where the Seller’s quotation contains prices which are different from the published price list and the Contract is made within the period for acceptance stated in the Seller’s quotation (or if none, within 30 days from the date of the quotation), then the prices shown in the quotation shall be the prices payable for the Goods.
Unless otherwise stated in the Contract, prices are quoted exclusive of Value Added Tax (or other goods and services tax).
The prices in the Seller’s published price lists include packaging, but do not include carriage and freight, which will be payable in addition.
All delivery dates given by the Seller are given in good faith but the Seller will not have any liability to the Customer for any delay in delivery.
The Customer will be responsible for inspecting Goods upon delivery and it is a condition of the Contract that any shortage or defect in Goods at delivery are notified to the Seller in writing within 3 working days from the delivery date.
Unless otherwise agreed, the Seller will submit an invoice for the Goods upon delivery and payment (except when clause 5.4 applies) will be due 30 days from the invoice date.
The Seller reserves the right to charge interest on an overdue payment at the rate of 4% per annum above the Base Rate of Santander Bank for the time being in effect, calculated in a daily basis on the outstanding balance from the due date until the date that payment is credited to the Sellers bank account.
Not withstanding clause 5.2, the Seller, without affecting any other remedy which it may have, will be entitled to cancel the Contract and/or suspend any further deliveries of Goods if any payment is not made on the due date by the Customer.
Payment for all Goods sold in the UK shall be in Sterling; for international sales payment shall be in the currency as agreed in the Seller’s published price list.
Where the Customer is entitled to a discount for prompt payment, this will be specified in the Contract.
Property and Risk
The risk of loss or damage to the goods passes to the Customer upon delivery or 7 days after the Seller has notified the Customer that the Goods are ready for collection, if the Customer has failed to collect them.
Ownership in the Goods will remain with the seller until payment in full of all amounts due to it from the Customer has been received by the Seller.
Until ownership passes to the Customer, the relationship between the Seller and the Customer will be that of bailor and bailee and the customer will be responsible for the safe custody and insurance of the Goods.
Until ownership passes, the Customer, having taken delivery, will keep the Goods identified as the property of the Seller and the Seller will be entitled to enter premises where the Goods are stored and recover them.
No re-sale of the Goods by the Customer shall take place until payment is made in full to the Seller, nor will the Customer be entitled to incorporate any of the Goods in other materials or products without prior written consent to the Seller.
Storage and Installation
All Goods will be stored and installed by the customer in accordance with the instructions issued by the Seller which accompany the Goods.
The Seller will have no liability to the Customer or any third party if the Customer does not comply in all respects with the Seller’s instructions or if the Goods are used or installed in abnormal or unusual circumstances.
If the Customer requests advice not covered in the Seller’s instructions from the Seller with respect to installation, the Seller will have no liability for a recommendation unless it is in writing and signed by a duly authorised officer of the Seller and is given in response to a written request from the Customer.
Guarantees and Liability
The Seller warrants that all Goods will comply with their specification at the time of delivery.
If the Customer notifies the Seller Immediately it becomes aware of any defect in the Goods which appear within three months of delivery, the Seller will, at its option, either repair or replace any Goods found to be defective due to faulty manufacture or materials supplied by the Seller.
Where a defect has been notified, the Customer will, if so requested by the Seller, return the goods to the place of purchase at the Customers expense. If the Seller subsequently confirms that the returned Goods contain defects attributed to the Seller, the reasonable costs of re- delivery incurred by the Customer will be refunded.
The warranties given above will not apply to defects which are due to:
Fair wear and tear, accidental damage or failure by the Customer to adhere to the Sellers instructions or written recommendations.
Materials or equipment included in the Goods which have not been manufactured by the Seller
Where Customer wishes to return the Goods and there is no defect. There is a 20% returns charge (20% of the value of the Goods alone, excluding the delivery charge). The Customer will be asked to return the Goods to the Seller’s UK storage/ dispatch facilities at the Customer expense.
All terms, conditions and warranties implied by law, trade or otherwise (including but not limited to any warranties as to quality or fitness for purpose) are excluded to the extent permitted by law. The Customer, by entering into the Contract, acknowledges that the only warranties are these given expressly by the Seller in these conditions.
Under no circumstances will the Seller have any liability to the Customer for any loss or damage (whether direct, indirect or consequential and whether in contract or tort) except as expressly stated in these conditions. The Seller retains the legal liability for any death or personal injury due to the negligence of the Seller.
The Seller will not have any liability to the Customer if it is prevented from performing the Contract on an account of Force Majeure, which includes but is not limited to, extreme weather conditions, act of God, war, terrorism, strikes or difficulty in obtaining materials or labour. In any of these circumstances, the Seller reserves the right to cancel the Contract.
The Seller will take all necessary steps to protect the Customer against any claims that the Goods infringe any intellectual property rights of a third party. The Customer will promptly notify the Seller of any such claim and will fully co operate with the Seller and permit the Seller to conduct the defence of any proceedings. Under no circumstances will the Customer settle any such claim without the precious written consent of the Seller.
Any notice to be given by either party to the other shall be in writing and sent by first class post, facsimile transmission or delivered by hand. Notice sent by post shall be treated as delivered after two working days. Notice delivered by hand or by facsimile will be treated as delivered on the day of delivery unless this occurs outside normal working hours, in which case the delivery will be effective on the next working day.
Assignment and Sub- Contracting
Neither party will assign any of its interest in the Contract without the prior written consent of the other.
The Seller may, at any time, sub- contract all or part of its obligations with respect of the manufacture and delivery of Goods.
If the Customer:
commits a breach of Contract, or
fails to make a payment on the due date; or
becomes insolvent or has a receiver appointed.
then, in any such case the Seller shall be entitled either to suspend the supply of Goods or, at its option, to cancel the Contract and repossess any goods for which payment has not yet been received in full. The Seller shall also have this right if it reasonability considers that any of the events mentioned (a), (b) or (c) above are likely to occur.
If any provision of these Conditions is held by a court to be unenforceable, the remaining provisions of the Contract will continue in effect.
The Contract shall be governed by the Laws of UK for UK Customers.
Any dispute between parties shall be finally determined by the courts of UK and the parties agree to submit to the Jurisdiction of those courts.